ILMU PENDIDIKAN
Open Journal Systems
Journal Help
User
Username
Password
Remember me
Language
Select Language
English
Bahasa Indonesia
Journal Content
Search
Search Scope
All
Authors
Title
Abstract
Index terms
Full Text
Browse
By Issue
By Author
By Title
Other Journals
Font Size
Information
For Readers
For Authors
For Librarians
Home
About
Login
Search
Current
Archives
Home
>
Vol 27, No 1 (2000)
>
Mantja
Manajemen Peningkatan Mutu Pendidikan
Willem Mantja
Abstract
Management of Educational Quality Improvement. Educational total quality management is the integration of all functions and processes within an educational organization in order to achieve continous improvement of the quality of school outputs and services. The main objective is the satisfaction of the clients or costumers. In the educational or school organization, there are three basic definitions of quality: quality assurance, contract conformance, and costumer driven. The application of TQM in the context of educational organization is based on a framework that educational managers are able to make the process of improvement.